Saussy Burbank has partnered with GuildQuality, a third-party customer satisfaction surveying company, since 2009. As a GuildQuality Guildmember, we rely on our customer surveying to help us deliver an exceptional customer experience. Surveys are distributed at three points in the home-buying process: at contract, shortly after closing, and one year after closing.
Most recently, Saussy Burbank was awarded the 2020 Guildmaster Award with Distinction in the New Home Builders category – the ninth time the homebuilder has received the Guildmaster honor. To qualify for the Guildmaster award, a customer must achieve a minimum recommendation rate of 90%, and at least 94% for an award of distinction. Companies must also have a response rate of at least 50%.
Here’s a look at what some of our Charlotte buyers had to say in each of our active area communities.
Davidson Hall is a 33-lot development in Davidson, NC, just a short walk from the greenway, Davidson College, the historic district, and the James Beard-nominated restaurant, Kindred.
Saussy Burbank is currently selling phase two of Highland Park, a three-phase development in Charlotte’s NoDa Arts District. The urban townhomes are walkable to NoDa restaurants, entertainment and the LYNX light rail 36th Street Station.
Just off of Park Road in Charlotte’s Myers Park area, Saussy Burbank is building 19 stylish townhomes. Hillside Towns is a short walk to Park Road Shopping Center, Freedom Park, and the Little Sugar Creek Greenway.
Laurelwood Towns is a collection of eight distinctive townhomes in the heart of Charlotte’s SouthPark community. The luxury residences feature limewashed exterior brick and are steps away from Whole Foods, Harper’s and SouthPark Mall.
Bryant Towns is a 23-unit townhome development in Charlotte’s eclectic FreeMoreWest neighborhood. The modern architecture townhomes have skyline views of uptown Charlotte.
Spencer Towns is another NoDa development, comprised of two single family homes and 28 townhomes. The 36th Street location is just down the street from the 36th Street Light Rail Station, as well as NoDa shopping, dining and entertainment.
Saussy Burbank is one of three builders in Fort Mill’s Nims Villlage community, located just across the street from the new Catawba Ridge High School. The modern farmhouse style homes are situated on large wooded homesites.