Please use this form for questions about your new home or any warranty requests.
Review customer service issues not covered by warranty.
“The Warranty Team did a fantastic job. Thanks so much for the support. Saussy Burbank sets such a high bar for customer satisfaction and I tell anyone who will listen to buy Saussy. Thanks again for the help!”
Cris – Charlotte, NC
“They stood by their warranty and assisted me for the entire year after my purchase.”
Carmelita – Carrboro, NC
“From pre-purchase to now more than a year past the purchase date, we are very satisfied with Saussy Burbank. Highly recommended and will buy another house from them in the future!”
Louisa – Summerville, SC
McNeill Burbank is now a separate, independently owned and operated business. If you wish to visit the McNeill Burbank website and learn more about their exciting communities in Raleigh, NC please click below.