Current Homeowners

We’re here to help.

Please use this form for questions about your new home or any warranty requests.

Review customer service issues not covered by warranty.

“The Warranty Team did a fantastic job. Thanks so much for the support. Saussy Burbank sets such a high bar for customer satisfaction and I tell anyone who will listen to buy Saussy. Thanks again for the help!”
Cris – Charlotte, NC

“They stood by their warranty and assisted me for the entire year after my purchase.”
Carmelita – Carrboro, NC 

“From pre-purchase to now more than a year past the purchase date, we are very satisfied with Saussy Burbank. Highly recommended and will buy another house from them in the future!”
Louisa – Summerville, SC